FAQ

 

What type of artwork do you offer?
Original paintings, canvas prints, paper prints, and custom portraits in various sizes.

Who owns the copyright on paintings and prints?
All rights are owned by Janene Block. Copyright laws state that copyright is not transferred to the buyers of either prints or original artwork unless otherwise specified between artist and buyer.

What kind of framing options do you offer?
Framing options are not offered at this time.

When will my order ship?
Please allow 2-3 business days to process your order.  After your order is processed, an email will be sent to you along with a shipment tracking number.

When will I receive my order?
Your artwork should arrive within 5-7 business days after it has been shipped.

How much will shipping cost?
Shipping within the United States is provided to customers at no charge.

Do you ship internationally?

Some products can be shipped internationally. Please contact us for details.

How do you package your art for shipping?
We take extra steps to carefully package your artwork to ensure there will be no damage during shipment. Paper Prints are put into a plastic sleeve and shipped in either a flat cardboard mailer (smaller prints) or cardboard tube (larger prints).  Original paintings and canvas prints are shrink wrapped, followed by protective foam or bubble wrap. It is then sealed in a corrugated box and shipped via FedEx/UPS/USPS.

What is your return and refund policy?
See our Return and Refund Policy

Is your payment gateway secure?
All purchases are made through Stripe.com.  https://stripe.com/docs/security/stripe

What is your privacy policy?
Your privacy is very important to us.  Read our full Privacy Policy.